Request for Help

tronarail · Joined: 29 Jun 2010 Posts: 8

I don't know if my P/M to Gaetean was ever received or not. Earlier today, I sent a message to Gaetean requesting a reissue of my purchases and passwords for several locomotive and rolling stock sets. The reason for this was because I DELETED my entire file of BLW Trains and their passwords accidently while uninstalling MSTS for about the 60th time due to numerous errors and computer malfunctions. I am not sure that the following list is complete, but to my knowledge, this is the equipment I had at one time. I hope that your records of these transactions will be readily accessible so that my claim(s) can be verified. I would appreciate being directed on how to re-obtain these add-ons. Thank you.

ATSF Freight Pack
SP "Daylight" and "Lark" Engine and Passenger sets
L&N Sound Set
SD-9's West Set w/bonus GN Engines
UP, SP, and ATSF "PA"/"PB" locomotive sets
BN Freight Pack

rfranzosa · Posted: Tue Apr 05, 2011 7:20 am Post subject:

If you didn't get a response it may be because Gaetan is away this week. He should be back in touch by the weekend.

tronarail · Joined: 29 Jun 2010 Posts: 8

This is just to let you know that Gaetan did get back with me and was able to provide the necessary links and passswords to restore my collection of BLW trainsets, locomotives, etc. Thank you. While I never thought of it before, I will be making a BACK-UP Folder of all my MSTS stuff so as to avoid a repeat of this disaster.