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valleyleis



Joined: 09 Jan 2008
Posts: 3

PostPosted: Thu Feb 26, 2015 11:41 pm    Post subject: BLW Cabveiws Reply with quote

Hi,
I have noticed in the screenshots of many recent BLW Cabveiws that there is a blue colour around the windows and wipers.
Also a strange brown colour on the sander.

I will not purchase another BLW product if these problems are not corrected.
It is dissapointing to see a great quality product has declined to this level.

Regards Geoff.
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vermont204



Joined: 16 Jan 2012
Posts: 56

PostPosted: Thu Feb 26, 2015 11:58 pm    Post subject: Reply with quote

Hi Geoff,

I'm not exactly sure what you mean by this. The sander is supposed to be a shade of beige. However I do see a very slight blue tint around the windows, but nothing so serious as to warrant the description of decline that you claim.


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Max Brisben
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Gaetan
Site Admin


Joined: 21 Sep 2007
Posts: 1107
Location: Mont-Joli QC

PostPosted: Fri Feb 27, 2015 4:35 am    Post subject: Reply with quote

You have a patchs for remove this blue effect on all Geep and all SD available on the utility page

http://www.valleypass.com/Sales/Utility.htm

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Gaetan
BLW
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kknobl



Joined: 26 Jul 2010
Posts: 36

PostPosted: Fri Feb 27, 2015 8:11 pm    Post subject: Re: BLW Cabveiws Reply with quote

valleyleis wrote:
Hi,
I have noticed in the screenshots of many recent BLW Cabveiws that there is a blue colour around the windows and wipers.
Also a strange brown colour on the sander.

I will not purchase another BLW product if these problems are not corrected.
It is dissapointing to see a great quality product has declined to this level.

Regards Geoff.


I'm sorry, and I don't want to stir a controversy here, but that is a little rash.

The quality of the product has always been top-shelf, and when there are issues, they are quickly remedied. There is another payware vendor that flat out ignores customer feedback, and is incredibly reluctant to admit it when there is a problem with the product, let alone fix it.

BLW recently discovered a fairly serious problem with the latest SD24 pack. Not only did they stop sale it to correct the problems, but re-released the pack with even more content, for the same price! Customer service doesn't get better than that!

Like I said, this is not meant to start a flame war, I just happen to believe that one or two statements that were made were over the top.
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xpdingo



Joined: 28 Apr 2010
Posts: 1
Location: New York

PostPosted: Fri Feb 27, 2015 8:20 pm    Post subject: Reply with quote

I agree, BLW is and has always been the leader in quality and customer service. The uncalled for remarks could have been handled with a simple PM to BLW and not in a public forum.

Pete
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valleyleis



Joined: 09 Jan 2008
Posts: 3

PostPosted: Sat Feb 28, 2015 12:25 am    Post subject: Reply with quote

Hi,
Yes I may have been a bit hard on BLW.
I have purchased perhaps 30 Blw packs so far.

I would like to thank Gaetan for the patches as the cabs look heaps better now.

Regards Geoff.
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